Whether you’re asking about an order or planning a visit to our home on Islay’s northern shores, we’re here to help. You’ll find the right team below.

Your Online Order

For help with online orders, delivery, tracking, returns or refunds, please contact our customer support team.

Include your order number and a brief description of your enquiry so we can help.

Email: cvhspirits@mailmarkuk.com

Phone: +44 (0) 141 300 4910

 

Returns and your right to withdraw

For customers in the European Union, you have the legal right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.

To exercise this right, you can:

• Submit a request through your customer account.
• Contact our customer support team at cvhspirits@mailmarkuk.com.

Returned products must be unopened, sealed, and in their original condition unless faulty or damaged upon delivery.

Access your Bunnahabhain customer account

Contact the Distillery

For tours, tastings, experience bookings or help planning your visit, our distillery team will be happy to hear from you. They can also help with questions about Bunnahabhain’s whisky, brand and distillery.

If you already have an experience booked, please include your booking reference and visit date.

Bunnahabhain Distillery

Port Askaig
Isle of Islay
PA46 7RP

Phone: +44 (0) 1496 840 557

Email: info@bunnahabhain.com