LOCATION AND DIRECTIONS
HOW TO GET TO US?
BOOKING INFORMATION
AMENITIES AND FACILITIES
Do I need to book to visit the distillery?
If you would like to attend one of our distillery experiences, we ask you to book ahead of arriving, as spaces are limited. You can do this online here. If you would just like to come and see us in the Visitor Centre and enjoy the spectacular views, you do not need to book in advance.
I've booked a distillery experience, what should I do when arriving at Bunnahabhain?
Please aim to arrive about 10 minutes before your experience is due to start. When you arrive at Bunnahabhain, please park in the car park if you have a car, and come to the Visitor Centre (first black building on the right). Let a member of the team know you're here and they'll take you to the experience when it is ready to begin.
What should I wear to my distillery experience?
Not all surfaces at the distillery are completely level, so we would recommend you wear sensible footwear (no high heels or flip flops). If you are attending one of our warehouse experiences, please wear warm clothing as the warehouses are kept at a consistently cool temperature.
I'm running late for my experience, what do I do?
I'm running late for my experience, what do I do?
If you are running late, please let us know as soon as possible by calling the Visitor Centre on +44 (0) 1496 840 557 (please note, you may not always get phone signal on the island, particularly on the road down to the distillery). Please report to the Visitor Centre when you arrive and a member of the team will take you to the tasting or tour area. Please note, we cannot start a tasting or tour outside of the available booking times, so you may miss some information if arriving late.
I've booked on an experience but I'm the designated driver. Will I still get whisky?
If you're driving, we offer 'driver's drams' so you can take away the whisky tasted in the experience to enjoy in your own time at home.
Can I cancel my booking?
Unfortunately we cannot issue any refunds for cancellations. If you cannot make the tour time chosen, please contact the distillery as soon as possible as time bookings can only be changed at the discretion of the distillery and are subject to availability. Cancellation Exceptions: we appreciate that getting to our island distillery can be at the mercy of weather and transport. Should any sailing or flight be cancelled due to weather or technical failure we will refund any experience impacted by such events.
Can I bring my children to the distillery?
Anyone under the age of 18 must be accompanied by an adult at all times, whilst on the premises. Anyone who appears to be under the age of 25 may be asked to present a valid photo ID or passport as proof of age in order to taste or purchase any alcohol, in terms of the Licensing (Scotland) Act 2005. Children under the age of 8 are welcome in the Visitor Centre, but are not permitted inside production areas of the Distillery.
Can I bring my pet to the distillery?
Well behaved pets are welcome in our Visitor Centre, however, due to health and safety, pets are not permitted in production and food and drink areas.
Can I book a private tasting experience?
We will try to accommodate but cannot guarantee due to availability. Give us a call on +44 (0) 1496 840 557 to chat.